This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of www.konguporutham.com (the "Website").

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS VERY CAREFULLY BEFORE USING THE WEBSITE. ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE IMPLIES YOUR AGREEMENT TO BE BOUND BY ALL THESE TERMS AND CONDITIONS ("Agreement"). If you do not want to be bound by the Terms and Conditions, you must not use the Website or the  Kongu Porutham Services. The Terms and Conditions also include the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").

In these Terms, references to "Kongu Porutham member" shall mean the end user accessing the Website/ Kongu Porutham services, its contents or using the  Kongu Porutham Services offered.  Kongu Porutham member also includes persons such as father, mother, brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom. The terms "You" and "User" shall be interchangeably used for "Kongu Porutham member".

Scope

1. Eligibility :

A)  Kongu Porutham Membership and rights of admission is reserved solely for :

•  Indian Nationals & Citizens. 
• Persons of Indian Origin (PIO). 
• Non Resident Indians (NRI). 
• Persons of Indian Descent or Indian Heritage 
• Persons who intend to marry persons of Indian Origin. 

2. Registration

 We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters .We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning id's of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. In order to serve you better if  Kongu Porutham requires additional details you agree to provide it. You may also give a missed call to any of our retail outlets phone number for us to call you back and assist you in getting your profile registered on our website/App. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from our Customer Service Centre and assist you in getting your profile registered on our website/App.  Kongu Porutham may also reproduce your profile information in other matrimonial websites owned by kongu porutham including community based websites to provide better matching Profiles to you. 

• If at any point of time  Kongu Porutham comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete,  Kongu Porutham shall have full right to suspend or terminate (without any notice) your  Kongu Porutham membership and forfeit any amount paid by you towards  Kongu Porutham membership fee and refuse to provide  Kongu Porutham service to you thereafter. 
• Kongu Porutham also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the  Kongu Porutham members in their profile. 
• Registration of duplicate profiles of the same person is not allowed in  Kongu Porutham Website/App.  Kongu Porutham shall have full right to suspend or terminate (without any notice) such duplicate profile. 

3. Account Security

You are responsible for safeguarding the confidentiality of your  Kongu Porutham login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company do not ask for Password and you are cautioned not to share your password to any persons.. You agree to accept responsibility for all activities that occur under your account.

4. Role and Responsibility of  Kongu Porutham

• Kongu Porutham's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance. 
• The profile search conducted by any  Kongu Porutham member and the matches shown thereof are automatically generated by  Kongu Porutham, and based on the partner preference set by you. In the event of  Kongu Porutham member changing their partner preference on the Website/App, then the automated system generated prospect results of the Website/App may also undergo corresponding change. 
• Kongu Porutham does not prohibit any  Kongu Porutham member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested. 
• Kongu Porutham shall safeguard sensitive user information using security standards, authentication mechani Kongu Poruthams, access controls and encryption techniques. 
• Kongu Porutham cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the  Kongu Porutham servers. 
• Kongu Porutham do not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users. 

5. Role and Responsibility of  Kongu Porutham Member

•  You, shall safeguard your profile information by creating a strong password during profile creation with combination of alphabets, both upper and lower case and numbers. 
• Any information / data required by  Kongu Porutham for using the  Kongu Porutham services shall be provided by the  Kongu Porutham Member, as and when so sought by  Kongu Porutham. 
• You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match.  Kongu Porutham shall not be liable for short coming due to any misrepresentations made by any of its  Kongu Porutham members. 
• You are required to verify the credentials of the prospect and we shall not be liable for any misbehaviour / misrepresentations made by the Prospect to you during video call. Please check "Safe Matrimony" link in the website/Apps for guidance. 
•  To get better search results,  Kongu Porutham Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and  Kongu Porutham shall retain their right under clause 2 (b) of this terms and conditions. 
• Kongu Porutham members are expected to disclose their health records during profile enrolment which includes any pre-existing illness, physical disability etc. Non - disclosure at the time of enrolment shall be treated as violation of the terms and conditions and  Kongu Porutham shall retain their right under clause 2 (b) of this terms and conditions.   

• Kongu Porutham Members are expected to be cautious of prospects who ask for favours, money etc or call from multiple phone numbers, only interact over phone, doesn't come forward for face to face meeting (physically or through video calls) and don’t involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect. 
• The  Kongu Porutham members agrees that for getting effective search results of prospects on Website/App you will regularly log in to the profile maintained in the Website/App and send expression of interest which is an automated messages to prospects as a free  Kongu Porutham member, and in the event you have availed paid  Kongu Porutham package, you can send personalized messages to prospects to show your expression of interest/replies.  Kongu Porutham member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably. 
• You also agree that while accessing / using the Website/App, you will be guided by the terms and conditions of the Website/App including but not limited to the use of feature of website /App like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Face book, LinkedIn, etc. 
•  If the  Kongu Porutham Member fails to update in  Kongu Porutham website/App, any change in the particulars furnished in their profile/ then the  Kongu Porutham membership may be suspended by  Kongu Porutham at its sole discretion. 
• Kongu Porutham member shall, in case of finalization of his/her/their Registrant’s marriage, delete their profile by themselves or intimate  Kongu Porutham for removal/deletion of their profile. 
•  Kongu Porutham Members agree to use secure devices, software and networks in a private place for accessing the  Kongu Porutham services. 
• Kongu Porutham member shall not use any kind of Bots like web robots, Chat bot or any other automated processes/programs/scripts to use, communicate or respond in  Kongu Porutham Website/App. 

6. Customer Care / Customer Service

Email Id : konguporutham@gmail.com

Contact No : +91 98946 53133

Address : 142, karumandampalayam, malayampalayam, Kilampadi, Erode, Tamil Nadu, 638154.

7. Medium of Communication to  Kongu Porutham Members

  Kongu Porutham member hereby consents for receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS. 

8. Confidentiality

Any feedback you provide to  Kongu Porutham shall be deemed to be non-confidential.  Kongu Porutham shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii)  Kongu Porutham member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from  Kongu Porutham for the feedback under any circumstances.

9. Privacy of Membership

To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy , the personal information / data provided to us by you during the course of usage of  Kongu Porutham will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

10. Grievance Officer

In the event you come across any violation by another user including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:

Email: grievanceofficer@konguporutham.com

The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, update or share any information on the Website/App that -

•  Belongs to another person and to which the User does not haveany right to; 
• is grossly harmful, harassing, blasphemous defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; 
• threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation. 

11. Disputes between Members

 Kongu porutham Members are solely responsible for the communications (through any medium) with prospect or vice versa. Kongu porutham expressly disclaims any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any Kongu porutham members inter se via e-mail, chat, interaction, Whatsapp or any other medium of communication between Kongu porutham members either using website /App or otherwise. 

 Kongu porutham has no obligation, to monitor any such disputes arising between the Kongu porutham members, and Kongu porutham shall not be party to any such dispute/litigation etc. 

 Kongu porutham is not a broker or the agent of any Kongu porutham member, and Kongu porutham does not partake in the exchange of any kind of discussion between the Kongu porutham members and prospects or the results of their discussion.

12. Content Right

 You acknowledge that you alone are responsible and liable for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/App at the time of the creation of the Kongu porutham profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by Kongu porutham paid members) with other member(s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to Kongu porutham, you hereby grant Kongu porutham a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the Kongu porutham's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels. 

13. Third Party website

 Kongu porutham member understand and agree that Kongu porutham may allow third parties to put up advertisements on the Kongu porutham application/Website and Kongu porutham does not control the contents of such third party advertisement on the Kongu porutham application/Website. Third party websites to which links are given on Website/App are not governed by these Terms and conditions and all such third party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict the terms and conditions of the third party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third party websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility. 

14. Limitation of liability

 Kongu porutham or its Office bearers shall under no circumstances be liable or responsible to the Kongu porutham member or his/her authorized Representative or Registrant or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/App/Third Party Website/ Kongu porutham services. 

 Kongu porutham informs you that the exchange of profile(s) through or by Kongu porutham should not in any way be construed as a matrimonial offer and/or recommendation and / or advice or guarantee given to the Kongu porutham member, from/ or by Kongu porutham. 

15. Kongu porutham or its office bearers shall under no circumstances be liable, if any, for the Kongu porutham member entering into financial transaction with any other Kongu porutham Member or any third party.

16.Kongu porutham or its office bearers shall under no circumstances be liable, if any, for any Kongu porutham members not responding/reciprocating when you approach them for matrimonial alliance

17. Class Action Suits

You acknowledge and confirm that you will not bring or participate in any class action or other class proceeding in connection with any dispute with Kongu porutham. Further neither you nor Kongu porutham agrees to class arbitration.

18. General

In the event you file a false complaint against another prospect on our Website /App and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the Kongu porutham services as per clause 2 (b) of these terms and conditions.

19. Notwithstanding anything contained herein, Kongu porutham reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on Kongu porutham/website/App (once such instance come to Kongu porutham notice) in order to ensure, that proper consent has been obtained by you , prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libellous, blasphemous, slanderous, defamatory or invasive of another person’s (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. Kongu porutham also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our Kongu porutham website/App as a means of communication while sending messages to other Kongu porutham members regarding their profile identity in other matrimonial websites.

20. Once your paid membership expires, you cannot avail the unexpired balance phone call count/ unexpired SMS . Similarly, you cannot access the already viewed Kongu porutham member(s) contact information unless you renew your account within 30 days

21. However on renewal, the unexpired phone call / SMS shall be carried forward to your account from the last day of expiry.

22. Disclaimer

 Your access to and use of the Kongu porutham Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE Kongu porutham SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, BMDISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Kongu porutham does not warrant that the Website/App, its servers, or e-mail sent from Kongu porutham are free of viruses or other harmful components. Kongu porutham will not be liable for any damages of any kind arising from the use of this Kongu porutham Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. 

 Kongu porutham does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website/App and using Kongu porutham services (both paid and free). 

 You expressly agree that your use of this Website/App is at your sole risk. 

 We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the app. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the app. 

23. Indemnity

By using our Kongu porutham services you agree to defend, indemnify, and hold harmless Kongu porutham, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by Kongu porutham. This defence and indemnification obligation will survive in perpetuity.

24. Termination

 If Kongu porutham receives any complaint against you and consequently we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any. 

 Unless otherwise provided in these Terms and Conditions, Kongu porutham membership may be terminated by Kongu porutham / you without assigning any reasons by serving 7 ( seven) days written notice on the other, all amount paid till date by you to Kongu porutham shall be forfeited. 

 Upon termination / suspension of Kongu porutham membership, your right to use or access the Kongu porutham Website/App Kongu porutham services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the Kongu porutham Services shall not relieve you of any obligations arising or accruing prior to such termination. 

25. Jurisdiction and Applicable Law

 The registration of Kongu porutham membership and all Kongu porutham services are deemed to have been entered into within the territorial Jurisdiction of Chennai, India. 

 The Kongu porutham Members unconditionally agree that all such disputes and / or differences if any shall be governed by the Laws of India and submitting to the exclusive Jurisdiction of appropriate court of law in Chennai, Tamil Nadu, India. 

26. Mode of Payment

 Payment made by cash / cheque / Net Banking / Debit / Credit Card/ Paypal/ RTGS/ NEFT/ would be in accordance with the prevailing RBI guidelines. Activation of paid Kongu porutham service shall be subject to realization of the said payment. In case of dishonour of Cheque/demand draft; you shall be liable to pay applicable bank’s cheque/DD bouncing charges. Further Kongu porutham service to your account will be deactivated / suspended until you settle the value of the payment and applicable bank charges in cash. 

27. Renewal

 We automatically renew all paid Memberships before the expiry of the term of the paid Membership. You agree that your account will be subject to this automatic renewal feature 

 When you first subscribe for your paid Membership, you acknowledge that when your paid Membership expires it will automatically renew for the duration and at the last paid price. 

 The maximum tenure of any packages will be 12 (Twelve) month. Every Kongu porutham packages post validity period (varies from package to package), shall be renewed. 

 If you do not want your paid membership to automatically renew, you must cancel your paid membership. In case you have to mail for cancellation, mail to cancellation@konguporutham.com